Get Started
How do I register at FantasyGame.com?
Download the app to access FantasyGame.com:
- Apple mobile users can obtain the official app from the App Store.
- Android users should get the official app from the download link on the FantasyGame.com website.
After downloading and installing, click 'Join' to create an account. Enter the following details to sign up:
- Name
- Cell phone number
- State (place of residence)
- Username and password
Login & Registration
What should I do if I suspect someone else is using my FantasyGame.com account?
You will receive an email notification with details of all transactions. If you disagree with a transaction, contact [email protected] and reset your password as soon as possible.
How can I log in if I forgot my authenticated mobile number and email ID?
[You will receive an email notification with details of each transaction. If you have problems with a transaction, contact [email protected] to reset your password.
What should I do if I forgot my password?
If you forgot your password, follow these steps:
- Access the login screen, enter your username, and select "Forgot Password."
- A link to reset your password will be sent to your registered email ID.
- Use the link in the email to reset your password and log in with the updated password.
- If you don't see an email from FantasyGame.com in your inbox, check your promotions, spam, and junk folders.
I can't log in with my cell phone number. How can I do that?
You cannot log in with your cell phone number. If you have forgotten your username, please send your e-mail address, phone number, or other account-specific information to [email protected]. Alternatively, you can use your Facebook or Google ID to log in to your FantasyGame.com account.
I didn't get my OTP. What should I do?
You should receive an OTP within 30 seconds after entering your cell phone number; if you do not receive an OTP, the problem may be that
- The entered cell phone number may not be correct.
- Your cell phone may be out of network coverage.
- If you are in an area with poor network coverage, please wait for one minute.
If you have not received OTP after waiting for a while, please contact [email protected].
How do I reset my password?
Follow the steps below to reset your password.
- Open the 'Settings' section of the app.
- Click on the 'Change' password.
- Enter the current and new password to reset.
If you registered using social network credentials (e.g., Facebook, Google), you cannot change your password on FantasyGame.com. You must log in to your social network provider and change your password there.
How do I activate an account that is no longer active on FantasyGame.com?
Your FantasyGame.com account may be deactivated if during a routine account screening the audit team discovers that your PAN card is not verified by FantasyGame.com. In such a case, your account will be marked as suspended.
In such cases, you will need to write to [email protected] and provide your PAN card details; your account will be reactivated once your PAN details are verified by FantasyGame.com.
Can I delete my FantasyGame.com account?
Unfortunately, you cannot delete your FantasyGame.com account yourself. If you wish to delete your account, please email us at [email protected].
Can I create more than one account on FantasyGame.com?
No, it is not allowed to create more than one account on the FantasyGame.com app.
What actions can be taken if a minor is found playing on FantasyGame.com?
Playing on FantasyGame.com is not allowed for minors. All users are required to complete verification through their PAN and Bank Account. However, if you observe any suspicious behavior from other users, please report it to us by contacting [email protected].
Can I play if I am under 18?
Sorry, but if you are under 18 cannot play in the game. Please follow the current age restrictions.
Sikkim, Assam, Odisha, Telangana, Tamil Nadu, Andhra Pradesh, Tamil Nadu and Nagalandresidents paid [17 cannot participate in the paid version of the fantasy game according to their own laws. Their respective laws prohibit them from doing so. Therefore, if you reside in these states Residents of these states cannot play cash games on FantasyGame.com. You cannot play cash games on the FantasyGame.com platform. However, you can play free games. Play free games and test your gaming skills.
Why PAN card is required to get my FantasyGame.com account verified?
As taxes are deducted on the withdrawal of winning amount, hence PAN Card details are mandatory.
Verification process
You are not authorized by FantasyGame.com will not allow you to withdraw the winning amount without submitting and verifying the following documents. You will not be allowed to withdraw your winnings by ultimatefantasy.com without submitting and verifying the following documents.
Cell phone
To complete mobile verification, the user must must perform the following
- Click the settings icon in the bottom right corner.
- Click on the cell phone number
- Enter the 10-digit cell phone number
.- Request an OTP
.- After the OTP is received, enter the OTP.
- Authentication of the mobile phone number is now complete.
To complete email authentication, the user must click on
- Click the settings icon in the bottom right corner.
- Click Email
.- Enter email ID
.- Request OTP.
- After OTP is received, enter the OTP.
- Email authentication is now complete.
Bank account
To complete the bank account verification,
the user follows the steps below.
Follow these steps:
PAN
To complete the bank account verification, the user can follow the following steps:
- Click on the setting icon on the right bottom
- Click on the KYC
- Upload the copy of PAN card.
This completes the verification process for bank account
Why the verification got rejected?
Your verification can fail if your KYC verification is not successful, due to one or several reasons as listed below:
PAN
- You have not uploaded a full image of the original PAN card.
- As the PAN card is mandatory for the verification process and transactions on FantasyGame.com, please upload a clear and full image of your original PAN Card.
- If you are uploading an E-PAN card for PAN card verification, please provide a full scanned image of the E-PAN card, including both front and back.
- Details on the PAN Card do not match the details entered by you.
- You may have entered an incorrect PAN.
- The name on your bank account does not match the name on the PAN Card you uploaded.
Bank account
- Wrong IFSC code entered.
- The IFSC code can be found on the bank statement, checkbook and passbook.
- The image of the uploaded canceled check is not clear.
- Upload a clear image of the canceled check. Please make sure that the account number, IFSC code and your name are clearly visible. Please make sure that your name is clearly visible.
- Bank account number does not match the number on the copy of the uploaded canceled check. The number does not match the number on the copy of the uploaded canceled check
.
Documents submitted but awaiting certification.
After submitting your documents
. FantasyGame.com's verification process The verification process for
takes up to 5-7 working days to complete. This takes
You will be notified by e-mail when the verification process is complete. Updated by email.
Problems encountered when updating information.
Mobile
- Entering a cell phone number that does
not receive OTP will result in an OTP
within 30 seconds,
You must receive the OTP within 30
seconds. In the unlikely event that you
do not receive it
if you do not receive an OTP, please
check the following:
- The entered cell phone number is
correct
- .
- Your cell phone is within the
network coverage area
.
- If you are in an area with poor
network coverage, check the
following.
OTP can only be received when
you are in an area with a good
network.
To receive OTP.
- Already authorized mobile phone number
Make sure that the mobile phone number
entered in the authorization process is
not already authorized.
The mobile phone number entered in the
verification process is not another
FantasyGame.com
Check that it is not linked to another
FantasyGame.com account.
Make sure it is not linked to an account
The same cell phone number cannot be
used for two accounts.
It cannot be used for one account.
Email
- Not received an OTPOnce you enter your email
id, you
should receive an OTP within 30 seconds. In
case you do
not receive the OTP, please check the
following:
- Email id entered is correct
- Check in your Junk/Spam/Promotion
folder
PAN
The same bank account cannot be registered
more than once.
FantasyGame.com
You cannot register for an account.
Make sure that the bank account details
provided are unique.
Make sure you are not authorized by
FantasyGame.com.
.
Bank account
- It is not possible to register more than
one same bank account.
An FantasyGame.com
It is not possible to register for an
account. The bank account information
provided is unique and
not verified by
Please make sure that you are not
verified by
FantasyGame.comFantasyGame.com.
.
- If you are not using the latest version,
you will be warned to install the latest
version of the application.
You will be prompted to install the
latest version of the app.
My Relationships
Deposits
How do I add money to my FantasyGame.com account?
Add money to your account using your linked PayTM account at Ulimatfantasy. You can add it to your app wallet.
Types of cards that can be stored/used.
Currently, you can only add money using your PayTM account. However, you can add funds to your PayTM Wallet using a credit/debit card.
What should I do if I don't have a PayTM account?
If you do not have a PayTM account at Urimatfantasy.com, you need a PayTM account to add money to your wallet. We are working on integration with other payment gateways.
Can I link multiple PayTM accounts on FantasyGame.com?
No, you can't link multiple PayTM accounts to your FantasyGame.com Wallet. PayTM accounts linked to the FantasyGame.com app's wallet must be accessible and verifiable in your FantasyGame.com account.
I added money to my FantasyGame.com account.
Money is instantly added to your FantasyGame.com account wallet. If FantasyGame.com does not appear in your wallet within 30 minutes, email us at [email protected].
Retract
What steps do I need to take to withdraw my earnings?
For withdrawal requests, please follow the steps below:
- Log in to FantasyGame.com application.
- Click the balance icon in the top left corner of the app.
- Click on the withdrawal box.
- If you have a valid withdrawal account, you can enter the withdrawal amount.
- All withdrawals are processed within one working day (a business day here is a bank business day & hours) and will be processed within & hours. The money is then transferred to the approved bank account.
KYC must be completed before the winning amount can be withdrawn. A copy of the PAN card for KYC must be uploaded, along with details like A/C number, IFSC, bank name, and canceled check.
What is your daily withdrawal limit?
- The minimum amount you can withdraw from your winning balance is ₹100. The maximum amount that can be withdrawn in a day is ₹1,00,000.
- You can make a maximum of three withdrawals per day.
Can money in my wallet be withdrawn from someone else's bank account?
- No, you cannot withdraw your earnings into another person's bank account. Available balance linked to the bank account authorized during the KYC process can only be withdrawn.
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How can I withdraw my winnings from my FantasyGame.com wallet?
FantasyGame.com shall credit the winnings to your FantasyGame.com app wallet within a few hours of the live match being completed and the result being declared. You can transfer the money from your FantasyGame.com wallet to your bank account once your bank account is verified.
How is the prize money distributed if there is a tie between the two players?
In case there is a tie between the two players of the challenge, the amount will be distributed equally between both the challengers.
Does the amount in my app wallet have any expiry date?
If you do not transfer the amount in your app wallet to your bank account within the same financial year, it will be automatically transferred to your bank account on record with FantasyGame.com, provided that your FantasyGame.com account has already been verified. In case you have not provided the bank account details or completed the verification process, the amount will be forfeited by FantasyGame.com. Hence, it is essential to have your FantasyGame.com account verified as early as possible. Please refer to our 'Terms and Conditions' for more information on this issue.
Why haven't I received my winning amount in my FantasyGame.com app wallet yet?
FantasyGame.com credits the winnings to your app wallet within a few hours of the live match being completed and the result being declared. If you don't receive the amount within 24 hours of result declaration, please contact us via email at [email protected].
When will I receive my TDS certificate?
In case of TDS deduction, you will be provided a TDS certificate in accordance with the Income Tax Act 1961. The TDS certificate will be generated within 3 months from the date of winning and emailed to your registered email address.
Other Transactions
Is there a way to monitor the history of my transactions?
You can track your transaction history through the FantasyGame.com mobile app by following these steps:
- Tap on the balance icon located at the top left of the screen.
- Review all recent transactions displayed in this section.
- Utilize the available filters to locate specific transactions.
How do I interpret the transactions on my FantasyGame.com account?
Different types of transactions on a user's FantasyGame.com account are outlined below:
- Deposit: Any instance where the user adds funds to their FantasyGame.com account wallet is categorized as a 'deposit' transaction.
- Won: Transactions associated with challenges won by the user can be viewed here.
- Withdraw: Transactions involving the withdrawal of funds from a user's FantasyGame.com wallet to their bank account are recorded here.
- Lost: Transactions linked to challenges lost by the user are documented here.
- Voided: Transactions tied to challenges that became void due to non-acceptance or match cancellations can be monitored here.
Is it possible to transfer money from one FantasyGame.com account to another?
No, you cannot transfer the balance from one FantasyGame.com account to another. The available balance can only be used for fantasy gaming or can be withdrawn through the linked bank account.
Understanding the FantasyGame.com account balance.
You can track all transactions related to withdrawal or deposit into your FantasyGame.com account anytime by clicking the Balance section on the top left of the app.
How can I comprehend my FantasyGame.com wallet?
Your FantasyGame.com wallet is categorized into two sections:
- Deposit: All transactions involving the addition of funds to your FantasyGame.com account will be listed under 'Deposit' in your wallet.
- Withdraw: The balance available for transfer from your FantasyGame.com wallet to your bank account will be displayed under this category.
Mobile
- Entering a cell phone number that does
not receive OTP will result in an OTP
within 30 seconds,
You must receive the OTP within 30
seconds. In the unlikely event that you
do not receive it
if you do not receive an OTP, please
check the following:
- The entered cell phone number is correct
- .
- Your cell phone is within the network coverage area .
- If you are in an area with poor network coverage, check the following. OTP can only be received when you are in an area with a good network. To receive OTP.
- Already authorized mobile phone number Make sure that the mobile phone number entered in the authorization process is not already authorized. The mobile phone number entered in the verification process is not another FantasyGame.com Check that it is not linked to another FantasyGame.com account. Make sure it is not linked to an account The same cell phone number cannot be used for two accounts. It cannot be used for one account.
- Not received an OTPOnce you enter your email id, you should receive an OTP within 30 seconds. In case you do not receive the OTP, please check the following:
- Email id entered is correct
- Check in your Junk/Spam/Promotion folder
PAN
The same bank account cannot be registered more than once. FantasyGame.com You cannot register for an account.
Make sure that the bank account details provided are unique. Make sure you are not authorized by FantasyGame.com. .
Bank account
- It is not possible to register more than one same bank account. An FantasyGame.com It is not possible to register for an account. The bank account information provided is unique and not verified by Please make sure that you are not verified by FantasyGame.comFantasyGame.com. .
- If you are not using the latest version, you will be warned to install the latest version of the application. You will be prompted to install the latest version of the app.
My Relationships
Deposits
How do I add money to my FantasyGame.com account?
Add money to your account using your linked PayTM account at Ulimatfantasy. You can add it to your app wallet.
Types of cards that can be stored/used.
Currently, you can only add money using your PayTM account. However, you can add funds to your PayTM Wallet using a credit/debit card.
What should I do if I don't have a PayTM account?
If you do not have a PayTM account at Urimatfantasy.com, you need a PayTM account to add money to your wallet. We are working on integration with other payment gateways.
Can I link multiple PayTM accounts on FantasyGame.com?
No, you can't link multiple PayTM accounts to your FantasyGame.com Wallet. PayTM accounts linked to the FantasyGame.com app's wallet must be accessible and verifiable in your FantasyGame.com account.
I added money to my FantasyGame.com account.
Money is instantly added to your FantasyGame.com account wallet. If FantasyGame.com does not appear in your wallet within 30 minutes, email us at [email protected].
Retract
- Log in to FantasyGame.com application.
- Click the balance icon in the top left corner of the app.
- Click on the withdrawal box.
- If you have a valid withdrawal account, you can enter the withdrawal amount.
- All withdrawals are processed within one working day (a business day here is a bank business day & hours) and will be processed within & hours. The money is then transferred to the approved bank account.
What steps do I need to take to withdraw my earnings?
For withdrawal requests, please follow the steps below:
KYC must be completed before the winning amount can be withdrawn. A copy of the PAN card for KYC must be uploaded, along with details like A/C number, IFSC, bank name, and canceled check.
What is your daily withdrawal limit?
- The minimum amount you can withdraw from your winning balance is ₹100. The maximum amount that can be withdrawn in a day is ₹1,00,000.
- You can make a maximum of three withdrawals per day.
Can money in my wallet be withdrawn from someone else's bank account?
- No, you cannot withdraw your earnings into another person's bank account. Available balance linked to the bank account authorized during the KYC process can only be withdrawn.
How can I withdraw my winnings from my FantasyGame.com wallet?
FantasyGame.com shall credit the winnings to your FantasyGame.com app wallet within a few hours of the live match being completed and the result being declared. You can transfer the money from your FantasyGame.com wallet to your bank account once your bank account is verified.
How is the prize money distributed if there is a tie between the two players?
In case there is a tie between the two players of the challenge, the amount will be distributed equally between both the challengers.
Does the amount in my app wallet have any expiry date?
If you do not transfer the amount in your app wallet to your bank account within the same financial year, it will be automatically transferred to your bank account on record with FantasyGame.com, provided that your FantasyGame.com account has already been verified. In case you have not provided the bank account details or completed the verification process, the amount will be forfeited by FantasyGame.com. Hence, it is essential to have your FantasyGame.com account verified as early as possible. Please refer to our 'Terms and Conditions' for more information on this issue.
Why haven't I received my winning amount in my FantasyGame.com app wallet yet?
FantasyGame.com credits the winnings to your app wallet within a few hours of the live match being completed and the result being declared. If you don't receive the amount within 24 hours of result declaration, please contact us via email at [email protected].
When will I receive my TDS certificate?
In case of TDS deduction, you will be provided a TDS certificate in accordance with the Income Tax Act 1961. The TDS certificate will be generated within 3 months from the date of winning and emailed to your registered email address.
Other Transactions
Is there a way to monitor the history of my transactions?
You can track your transaction history through the FantasyGame.com mobile app by following these steps:
- Tap on the balance icon located at the top left of the screen.
- Review all recent transactions displayed in this section.
- Utilize the available filters to locate specific transactions.
How do I interpret the transactions on my FantasyGame.com account?
Different types of transactions on a user's FantasyGame.com account are outlined below:
- Deposit: Any instance where the user adds funds to their FantasyGame.com account wallet is categorized as a 'deposit' transaction.
- Won: Transactions associated with challenges won by the user can be viewed here.
- Withdraw: Transactions involving the withdrawal of funds from a user's FantasyGame.com wallet to their bank account are recorded here.
- Lost: Transactions linked to challenges lost by the user are documented here.
- Voided: Transactions tied to challenges that became void due to non-acceptance or match cancellations can be monitored here.
Is it possible to transfer money from one FantasyGame.com account to another?
No, you cannot transfer the balance from one FantasyGame.com account to another. The available balance can only be used for fantasy gaming or can be withdrawn through the linked bank account.
Understanding the FantasyGame.com account balance.
You can track all transactions related to withdrawal or deposit into your FantasyGame.com account anytime by clicking the Balance section on the top left of the app.
How can I comprehend my FantasyGame.com wallet?
Your FantasyGame.com wallet is categorized into two sections:
- Deposit: All transactions involving the addition of funds to your FantasyGame.com account will be listed under 'Deposit' in your wallet.
- Withdraw: The balance available for transfer from your FantasyGame.com wallet to your bank account will be displayed under this category.
How do I get a notification for my transaction?
For every successful transaction, an email confirmation will be sent to your registered email id .
The email will also have the details about the Transaction and the amount.
How can the balance on my FantasyGame.com account be checked?
The current balance appears under the balance icon on the top left of the screen.
Click on the icon to get detail information about the transactions related to deposit and withdrawal,
challenges won and lost.
What is the expiry date of the amount in my ‘Deposits’ Account?
In the event that you do not transfer the amount in your app wallet account is not
transferred to your bank account within the same financial year,
it will be transferred automatically to your bank account which is on record with FantasyGame.com account,
provided that your FantasyGame.com account has been already verified by FantasyGame.com .In case you have not provided the bank account details or you have not completed the
verification process for the FantasyGame.com account, the amount will be forfeited by FantasyGame.com .
Hence it is a must to get your FantasyGame.com account verified as early as possible.
Why have you refunded my challenge amount?
The Challenge amount is refunded under the following circumstances:
- If the challenge card is not accepted by any of the opponents.
- If the match is cancelled for which the card was created.
This includes scenarios where the match is abandoned after it has started,
or the match is abandoned without a single ball being bowled.- If none of the selected players plays match and team total score is Zero then Challenge is declared Void and money is refunded back your wallet
When are the points updated for every match?
The points are updated through live score feed as the match progresses.
Sometimes, rankings and points may take a little longer in getting
updated but be assured, once the match ends final score and
ranking shall be updated on the challenge card.
How the score is affected if a match is concluded by a Super Over?
The score is not affected by the scores of the Super Over, under any circumstances as wickets
taken and runs scored by the players are not counted in their official records.
The player I want to choose is not available on the squad of FantasyGame.com . What should I do?
Different publications and websites use various sources to get information
on the final squad. We have a tie-up with highly reliable third-party
service providers for the most reliable and accurate squad information.In case, you find that a particular player is missing on our
platform, you need to email us the details of the information along with the link.The process of adding the player into the squad would be done
2 hours before the beginning of the match. No player would be added to the squad after this deadline.
How to score points on a challenge?
The score will depend on the performance of the player in the match, so to ensure the
highest score, select the best performing player.
For detailed information, please click here scoring
How long it takes to update the scores?
Scores are updated constantly as the match
progresses. When the match ends, the final scores are updated on the challenge card instantly.
I have created the challenge card before the deadline, so why my player has not received any points yet?
Points are allocated only after the match starts.
How can I verify my player’s points?
You can verify your points by clicking on the scoring link on the setting page on your FantasyGame.com app.
To update the points on which website do you refer to?
We have a tie-up with highly reliable third-party service providers for live score feed. We even cross verify these scores with other scorecards and live score feeds to maintain accuracy while updating points.
Ticket System Rules
-
A user can redeem only one ticket per pool/contest.
-
A user can redeem multiple tickets allotted to them for different pools in the same match.
-
A user can not redeem more than 2 tickets in a day in any contest or any match.
-
If a user is allotted multiple tickets of the same contest, he can redeem it to enter one team only. The 2nd team entry fees will be debited from their wallet balance.
-
If the user selects the teams to join in the contest where they have ticket(s), the 1st team will use the ticket and other teams will use the wallet balance.
Profile and Preferences
My Profile
How can I get in touch with FantasyGame.com?
Currently, we do not offer an on-call service. We recommend checking our FAQ section to resolve your queries. If you cannot find a solution, feel free to contact us via email at [email protected].
How do I update my Email ID?
You can change your email ID on the FantasyGame.com app by visiting the Settings section. If your previous email ID is already verified with FantasyGame.com, please reach out to [email protected] to update it. The support team will send an OTP to your registered mobile number for verification. Enter the OTP on the Settings page along with the new email ID to complete the update. The new email ID will undergo the verification process with FantasyGame.com.
How can I update my mobile number?
To change your mobile number on the FantasyGame.com app, go to the Settings section. If your current phone number is already verified with FantasyGame.com, contact [email protected] to update it. The support team will send an OTP to your registered email ID for verification. Enter the OTP on the Settings page along with the new mobile number to complete the update. The new mobile number will go through the verification process again with FantasyGame.com. Note that the new phone number will be used for adding funds from the linked Paytm account to your FantasyGame.com app wallet.
How do I change my BANK account?
If your phone number is already verified with FantasyGame.com, contact [email protected] with the new bank account details. Once the support team deletes the previous details, you can add the new bank account details in the KYC section. The new bank details will undergo the verification process again with FantasyGame.com.
How can I check if the bank account is verified on my FantasyGame.com account?
If your bank account is verified by FantasyGame.com , verified will appear
in green color in front of the bank account in the settings section.
How do I change my PAN Card?
No, you cannot change the PAN card once verified with FantasyGame.com as it is your unique identity proof.
How do I change my state?
Once your state of residence has been verified with FantasyGame.com , it cannot be changed.
Why am I not receiving any email from FantasyGame.com on my registered Email ID?
Please check your ‘Spam’ Folder in the mailbox. Sometimes emails get directed to
your spam folder, in such case please mark FantasyGame.com as ‘Not Spam’.
If you do not find any of the mails in the spam folder either,
kindly email us at [email protected] .Kindly note : Please reverify the Email ID provided by you for any error
How can I unsubscribe the notifications from FantasyGame.com ?
Follow the steps mentioned below:
- Click on the ‘settings’ icon on the bottom left of the app.
- Click on the ‘notification’.
- Click on the option for unsubscribing the notifications.
Steps to set a strong password for your FantasyGame.com account
To set a strong password, please follow these recommendations:
- Password should be a minimum of 8 characters and a maximum of 20.
- Password should be a combination of numbers, special characters and alphabets.
- In your password, you should avoid using your mobile number, name and date of birth.
- You should not share your password with anyone and keep it secure.
- Always have an updated version of the app.
- You should not keep any password that you have already used on any other website or app.
- You should change your password every three months.
- For your security, you should reset your password and mail us on [email protected] , requesting to log you out from all the devices on which you have opened your FantasyGame.com account.
Recommendations for Securing Your FantasyGame.com Account
Ensuring the security of your account is our utmost priority. Please adhere to these suggestions to safeguard your account:
- Download the app only from the official source, avoiding any alternative sources.
- Apple mobile users should exclusively use the official App Store for downloads.
- Android users should obtain the official app from the designated download link on the FantasyGame.com website.
- Exercise caution with websites mimicking FantasyGame.com. Some sites may closely resemble FantasyGame.com with slight alterations, such as a letter or two changed.
- Never share personal information like your password, OTP, or phone number with anyone. FantasyGame.com will never request such information through a call.
- FantasyGame.com does not provide on-call services. For assistance, refer to FAQs. If your query persists, contact us at [email protected]. We'll call you only if you specify this in your email.
- Avoid using public devices to log into your FantasyGame.com account. If you do, make sure to log out before leaving the device. If you suspect unauthorized account access, change your password promptly.
- Enhance security by resetting your password regularly. You can also request to log out from all previously accessed devices by emailing us at [email protected].
Fair Play
1. Transparency
Equal Opportunity For Everyone
All users are bound by the same rules and have access to the database of players while selecting players to create challenges. Each user has the liberty to create as many challenges as he/she wants with any desired amount. The desired amount has to be selected from a set of available denominations. Every participant on the FantasyGame.com app is given an equal opportunity for playing the game and winning it, irrespective of their caste, color, creed or status. This game is open for all who know the game proficiently and willing to become the winner.
Deadline For Creating Challenge
For all the sports provided by FantasyGame.com , the deadline for creating a challenge is until the start of the match. No challenge can be created after the deadline has been crossed. The deadline ensures that no one takes an undue advantage of fantasy gaming.
Competitor Tracker
You can check the score on your challenge card through our live feed, so one can be confident about the points scored by him/her and the opponent. These scores can be cross-checked by visiting the ‘scoring’ on the app.
Declaring The Winner
FantasyGame.com has taken the following measures to ensure that the users can play with full confidence and compete with others.
- For each challenge, the point calculation is clearly mentioned and displayed in the scoring section of the app. It is accessible to the users at all times.
- For every challenge, the winning amount is clearly mentioned
- The winning amount of a challenge is processed immediately
- The live score feed is provided by highly reliable third-party service providers
2. Trust
Verified Users
FantasyGame.com has a rigid Verification process to ensure that there are only sincere users onboard. Users will be able to withdraw the winning amount from the wallet only if his/her PAN Card and Bank account details are verified on our platform.
Safe & Secure Payments
We strive to ensure the safety and security of our user’s funds and information. Thus, we have partnered with trusted third party payment gateways with 3-D secure authentication. Furthermore, we do not store user’s Credit/Debit card details with us.
3. Compliance with Laws
FantasyGame.com is a skill-based fantasy sports mobile app that fully adheres to Indian laws.
Games of skill, like FantasyGame.com, are legally recognized, exempt from Indian gambling legislation, including the Public Gambling Act of 1867. The Indian Supreme Court, in the cases of State of Andhra Pradesh v. K Satyanarayana (AIR 1968 SC 825) and KR Lakshmanan v. State of Tamil Nadu (AIR 1996 SC 1153), established that games predominantly dependent on a player's knowledge, training, attention, experience, and skill are classified as games of skill.
FantasyGame.com offers user-created player vs. player fantasy Challenges, distinct from traditional fantasy sports where a user's lineup (Challenge) consists of one player rather than multiple players. There is no requirement to form a team of players, and there are no shortcuts for easy wins.
The described Challenges are games of skill, where the success of participants relies on their superior knowledge of cricket and other sports, understanding of player statistics, awareness of players' relative form, and their performance in specific conditions and formats (such as ODIs, test cricket, and Twenty20 in cricket fantasy games).
4. Customer Support
Our customer support team is available 24x7, and users can contact them at [email protected]. We are delighted to assist our users at any time!
5. Responsibility
Protected User Information
Our users trust us completely with their personal details like PAN Card and Bank Details. We strive to ensure the safety and security of our user’s funds and information. Thus, we never disclose sensitive and personal information with any third parties.
Playing with Responsibility
Users below the age of 18 years are not allowed to play on FantasyGame.com . Age verification is performed when the user submits his/her PAN Card.
Cashless Transactions
Cash Transactions are not allowed on FantasyGame.com .
Where can I obtain the FantasyGame.com app for my mobile device?